About —

Tried and trusted Uncapped ADSL solutions

DSL from Ignite delivers a dynamic range of connectivity solutions that give small to medium businesses the quality of service they need to perform. We offer Uncapped and Capped bandwidth packages that give you the flexibility of choice to implement the solution we need. We don’t dictate your products by limiting your options; we give you the full range of options to build solutions around your needs.

Lower cost solution

With a range of line speed selections available, from 2 to 40 Mbps, you can choose a solution to suit your budget

Concurrent connection

Use one DSL account for two separate premises. All you need is an additional router and DSL line for each location.

Widely available infrastructure

The infrastructure for DSL lines is widely available since it runs on existing Telkom telephone lines. This means if you’ve got a landline, you can get DSL

Cloud PBX (Voice) Compatible

Run a Voice Over IP (VOIP) solution over your DSL line. Keep this in mind if you consider upgrading your existing landline implementation to a VOIP solution

FAQ —

Got any questions? We can help.

  • 20-50GB: Suitable for low-intensity, day-to-day usage for a small team.
  • 50-200GB: This will cater for relatively heavy usage including VoIP calls and frequent uploading and downloading for the medium sized business.
  • 200-500GB: Suitable companies with continuous heavy usage requirements.

You’ll need an analogue line (which is just a fancy name for a telephone line). You’ll also need a DSL line, but if you provide us with your landline number, we’ll manage the DSL line application and installation for you. If you’re logged onto your Ignite Portal and are ordering a DSL service, simply choose ‘Yes, I need an IS-managed Telkom DSL Service’. We’ll run with it from there, no stress.

Oh yes, you’ll l also need a router to get online, but don’t worry, we’ve got that covered. Order your router through our website or select the Premium DSL option, which includes your router. In short, every DSL product of ours that’s labelled Premium will include a router. Alternatively, you can buy a router separately from our DSL Add-Ons page.

  • Capped Business DSL: With Capped DSL you get a specific amount of data for the month. Once this has been used, you’ll need to buy more data. The amount of data allocated will be dependent on the package you choose. A Capped DSL solution gives you the ability to increase your data package as your business demands. Capped DSL is unshaped, which means that no specific protocol is prioritised over another.
  • Uncapped Business DSL: With Uncapped DSL you get unlimited data and can access the Internet 24/7 without worrying about reaching your cap. Here you have the benefit of a fixed monthly bill with no additional data costs. This package is recommended for high-usage and downloading, but your Internet speeds may vary as we do prioritise certain protocols over others.

    An Acceptable Usage Policy applies to Capped and Uncapped DSL offerings. When choosing between these two services, it is important that you understand your business’ connectivity demands.

An IP address is a unique string of numbers that is used to send and receive information over the Internet. If you are connected to the Internet, your computer will have an IP address, which can be a Static IP address or a Dynamic IP address. A Dynamic IP address means the IP address allocated to your computer will vary according to how you connect to the Internet.

A Static IP address does not change every time you connect – it remains the same and should be used for dedicated services such as mail, FTP (File Transfer Protocol) and VPN (Virtual Private Network) servers. It enables the creation or hosting of computer servers and makes it easier for you to get geolocation services to accurately pick up where you are located. To set up your Static IP, it is recommended that you get assistance from a technical resource.

DSL solutions come in a Shaped or Unshaped connection. This refers to the way in which information flow is prioritised over the connection to your computer.

Shaped DSL Solutions prioritise business applications like email, with web browsing, Internet banking and normal downloads. This means that any other online activity will receive a lower priority when the network is busy. Shaped connections are unique to Uncapped DSL offerings.

Unshaped DSL solutions treat all protocols with the same priority and offer optimal Internet access for Skype, VoIP, forex or share trading, and secure networks from home or VPNs. Unshaped connections are important for P2P applications and video streaming. Unshaped DSL solutions are unique to the Ignite Capped Offerings and our DSL Uncapped Premium offering.

Some of our Uncapped DSL offerings come with two concurrent connections. This gives you the ability to use one DSL solution at more than one premises, (for example if you have one location in Johannesburg and another in Cape Town, you can leverage the same DSL solution). All you will need to enable this functionality is an additional router and DSL line.

Support —

How can we help?

We've got the answers to the questions you may have, but help is only a phone call away if you need it.

Find Out More

For more information on DSL download our brochure

Download Brochure