About —

High-Speed Wireless broadband connectivity all about convenience, mobility and quick installations

Speed, reliability and flexibility, these have become non-negotiables when it comes to connectivity. Every business needs an internet solution that scales, adapts and performs according to its changing demands. LTE-A gives small businesses up to 50MBPS in download speeds without the overheads involved in installing, configuring and managing connectivity devices. This is plug and play internet at its best!

Some of the benefits of LTE-A include:

No cables

Except for the power cable, there is no fixed line requirement. Plug in your wireless router and get online in minutes.

Fastest turnaround time

There's no faster way to get online, period. Your connection will be up and running in no more than seven working days of placing your order with us.

Rapidly expanding coverage

The robust next-generation RAIN network is expanding by the day, which means you get more coverage, speed and reliability.

Reliable redundancy

Not only is LTE-A a great primary internet resource, it can also be used as an effective backup connectivity medium to fibre or DSL.

Cloud PBX compatible

LTE's speed makes it possible to also run our Cloud PBX solution over it. Simply disable the SIP ALG under networking when you log on to the LTE router and your voice is ready to be heard.

Less hardware related downtime

A large percentage of downtime relates to network cable faults, damage or even theft. LTE eliminates all of these as the solution is wireless.

FAQ —

Got any questions? We can help

A coverage map is provided on the Ignite website for you to check your coverage. Enter the physical address (where the service is required) into the coverage map and if you have coverage in your area, the colour will be blue-green as per the key in the bottom left hand corner of the map. No coverage in your area is represented by no colour over the map.

We do not recommend that you purchase LTE-A if you fall outside of coverage. Keep checking the coverage map and purchase LTE-A when your area falls within coverage. If you decide to purchase LTE-A for your area when it is not within coverage, we will not be able to assist you with LTE-A connectivity related issues.

If you deplete your monthly Data cap, you will be redirected to the Ignite webpage i.e. payment gateway where you can top up your account with Data bundle ranging from 1GB to 20GB valid for 30 days from the date of purchase.

Add-on data bundles are valid for 30 days from date of purchase. For example, if you purchase a top-up data bundle on 7 June, the bundle will expire on 7 July.

You will need to log into your account on the Ignite portal and click on "My Services". Select the service that you wish to change and select the Upgrade/Downgrade tab. Continue by selecting the required package to complete the process.

No, any unused monthly inclusive value will be forfeited at the end of the calendar month. For example if you sign up on 25 June on a 55GB package, any unused Data will be forfeited on 30 June at 23:59.

Monthly inclusive data will deplete first, followed by top up data.

Yes, you can these are the only devices that the RAIN LTE-A sim cards can be used in:

  • Huawei B315
  • Huawei B618
  • Huawei B2338 (Outdoor)
  • ZTE MF253
  • ZTE MF283+
  • ZTE MF286

Support —

How can we help?

We've got the answers to the questions you may have, but help is only a phone call away if you need it.

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