About —

A business-class email service hosted in Microsoft's world-class data centres

Exchange Online offers business-class email to synchronise, manage, secure, monitor and deploy email across your business. Manage your Microsoft Exchange email from the Exchange Admin centre for easy mailbox creation and administration.

Deploy policies across your environment to keep business emails safe and leverage Microsoft’s powerful data loss prevention tools to ensure you never lose a crucial piece of company data. This business-class email service can also be upgraded to include Skype for Business, Sharepoint and a host of applications.

Ultra Secure Email for Business

Anti-malware, anti-spam and data loss prevention come standard. Lock and erase lost or stolen mobile devices right from your Exchange console.

Easy to manage

Deploy new mailboxes, provide administrative access, share calendars, configure distribution groups, meeting rooms and other resources across the entire business.

24/7 support

Take advantage of around the clock access to our Exchange Online support team.


High availability and redundancy

Our Microsoft specialists will help you deploy Office 365 to your business.


Got questions? We have answers.

Office 365 can include applications like Outlook, Word and Excel, as well as Skype for Business, OneDrive for Business and a 50GB mailbox, hosted in Microsoft's world class data centers. Exchange Online consists of only the mailbox component, and is aimed at the business that already has Office 365 applications and is simply looking for an email hosting product.

There are two major differences between Exchange Online Plan 1 and 2. The first is that Plan 1 has a 50GB mailbox, while Plan 2 starts at 100GB. Plan 2 also has Archiving as part of the offering, while Plan 1 does not.

A wide range of email clients are supported with Exchange Online (including web-based support through Outlook Web - which you can find at portal.office.com). A full list of supported access methods is available here.

Not all the plans are available with desktop applications (i.e. applications that you can download) – they are limited to Business and Premium plans. Business Essentials users have access to only the online versions of the applications, which can be accessed through a web browser. The following are available to users of different operating systems:

  • Available to PC users: Microsoft Office 2016 versions of Word, PowerPoint, Excel, Outlook, OneNote and the desktop version of Skype for Business (formerly Lync).
  • Available to Mac users: Word, PowerPoint, Excel, Outlook and Lync.

Office Online comprises the Microsoft productivity suite of Word, Excel, PowerPoint and OneNote, which can be accessed online. This means you can access them from anywhere with a web browser. The use of these applications in the Cloud, combined with your Cloud storage and delivered by OneDrive for Business, open up a world of collaboration. Now you can share, edit and create documents that can be edited by colleagues or other parties.

The Business, Business Essentials and Business Premium plans are designed for no more than 300 users. This means that a single organisation can buy a maximum of 900 plans with 300 licences under each plan.

Office 365 is tailored to work optimally with every device and operating system it supports to ensure the best performance and experience for users. Note that every iteration of Office (Mac, PC, Android, etc.) may have different version numbers, but are in fact running the latest versions of each.

Office 365 supports, and is backward compatible, with Office 2007, 2010, 2013 and 2016. The same goes for Office for Mac 2008 and Mac 2011. Note that clients running earlier versions may need to install a small and freely downloadable compatibility pack from Microsoft.

All Office 365 belongs to your organisation and you can choose to either store it on Microsoft’s OneDrive or on your network’s local resources. We advise using OneDrive to keep your data safe and secure in the cloud.

You’ll need internet access to install and activate 365. Other admin functions such as changing your billing options and managing your OneDrive data also require you to be online (unless you install the OneDrive desktop app). Please note that online access is required for the latest updates and features from Microsoft. However, to use the business productivity applications, you don’t need to be online.

Support —

How can we help?

We've got the answers to the questions you may have, but help is only a phone call away if you need it.

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