About —

Cloud Server from Ignite

Run your business without breaking a sweat. Ignite’s Cloud Server for Business let’s you deploy resources in minutes without lengthy setups and post-install configurations. Build your business technology on the latest infrastructure that allow you to share content, store information, deploy applications and much more. Cloud Server gives you virtual resources that include disk storage space, RAM, CPUs and the bandwidth you need to run your business applications optimally and reliably.

The benefits of our leading Cloud Server solutions are clear:

In-country hosting

Fast application response times are afforded by local hosting

Capacity for growth

Scalability previously unavailable from your in-house technology

Adaptable

Flexibility that allows you to deploy the technology you need, when you need it

Performance

Leading-edge datacenter computing power provided

Safety

A supremely secure environment with 24/7 monitoring

Reliable support

Access to our team of Cloud Server specialists

FAQ —

Got Questions? We’ve Got Answers!

Your application-type and staff count will determine the resources you’ll need. If you’re running a small business with a finance application, for example, you’ll need entry level requirements. If you’re swinging at a higher weight category, with over 100 staff that access the server on a continuous basis, you’ll need more punching power. Talk to one of our specialists who’ll guide you through the decision-making process.

RAM, or Random Access Memory, is the memory your server uses to process requests from your users’ machines. So, essentially more RAM means better performance and response times from the applications on your server. CPU, or Central Processing Unit, handles the requests from your users and assigns the resources needed to fulfill them. You can upgrade all of your resources at any time as your requirements change.

Yes.

IMPORTANT: If you rebuild your cloud server, the operating system will be reinstalled, all the data currently on your server will be lost. We recommend that your backup all the data on your server on another server or external hard drive before rebuilding your server.

To rebuild your server:

  • Log into your account to view your services.
  • Select your server under Active Services and click on View.
  • Under the Service Info tab, click on the Rebuild button.
  • A prompt will appear informing you what will happen if you proceed. If you want to continue, click on OK.
  • Your server will be rebuilt within a few minutes and it will then be ready for you to use.

Before proceeding, please note that by choosing a different OS, all data on the server will be lost and the operating system will be reinstalled. This will essentially start the server from scratch.

  • To choose a different OS for your cloud server after purchase, log into your account and view your services.
  • Locate your server under Active Services and click on View.
  • Click on the Customise tab.
  • Select a different OS from the list of available systems and click on Update Service.
  • Click on the Service Info tab.
  • Click on the Rebuild button.
  • A prompt will appear informing you what will happen, if you are happy to continue, click on OK.
  • Your server will be rebuilt within a few minutes and it will then be ready for you to use.

The large disk size can only be adjusted at the time of purchase, once you checkout you cannot adjust the size of the hard drive.

The larger hard disk options (50GB - 1TB) are not applicable to existing Cloud Servers. If you need to increase or add additional hard drive storage for an existing Cloud Server, you need to purchase a new Cloud Server with the large storage specification that is required, adjust the specs of the vCPU, RAM and Operating System.

Once the NEW Cloud Server is provisioned, you can transfer your files to the NEW Cloud and cancel the old server.

The large disk or additional storage that you selected and purchased is allocated to your Cloud Server:

  • In a Windows Operating System, you will need to enable the additional disk/storage under Server Manager, Disk Management.
  • In the Open Source Flavours of the Operating Systems, you need to mount the Large Disk or Additional Storage.
Support —

How can we help?

We've got the answers to the questions you may have, but help is only a phone call away if you need it.

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